Vetcall Burleigh – Practice Manager

Vetcall Burleigh has a great opportunity for a highly motivated Practice Manager (Qualified Vet Nurse) who thrives on customer experience to create the perfect vet clinic.

We’re a small animal practice located in Burleigh Waters, serving our community of pet lovers with a strong commitment to pet wellness, quality medicine and advanced surgical care. We are a close-knit team with 1-2 vets per day supported by our wonderful nurses. Feel connected to our larger Vetcall Group based across Ashmore, Mudgeeraba and Mermaid Waters.

Check us out https://www.facebook.com/BurleighVetcall

About The Role

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on:

  • Overseeing all client care, nursing and clinical services

  • Being highly engaged in customer experience and client loyalty activities, clinic service streams, local area marketing, digital services, social media and feedback

  • Managing the financial performance of the clinic, stock control, payroll and budgets

  • Leading on work health and safety compliance, facilities, equipment and maintenance

  • Fostering positive culture, team development and communication strategy

  • Building strong relationships with our community, strategic partners and suppliers

  • Enjoying projects and being a change champion

  • Working in partnership with the Lead Vet, Regional Manager and PM peers

  • Joining a great team that love what they do

Our practice managers enjoy development and training support in all these areas, where you can grow your nursing and leadership career.

About You

  • Holds experience in a practice manager or senior vet nurse position

  • Minimum of 3 years vet nursing experience post-graduation

  • Experience with practice management systems and clinical scheduling

  • Possess strong problem solving, decision making and organisational skills

  • A warm nurturing style with dynamic leadership qualities

Benefits:

  • Experience true career fulfillment with us

  • Generous salary and benefits

  • Full Time across 4 Days, no weekends

  • Access to free nursing workshops via our Veterinary Training Centre

  • Discounts & Benefits across Fitness, Insurance and Wellbeing

  • Paid Parental Leave

Our current Practice Manager is transferring within the business and can provide a supportive induction. Click Here to Apply and become part of our incredible Vetcall Team on the Gold Coast!